Home Energy Assistance Program (HEAP)

Home Energy Assistance Program (HEAP)

The Home Energy Assistance Program (HEAP) is a federally funded program that provides eligible Ohioans assistance with their home energy bills. This one-time benefit is applied directly to the customer’s utility bill or bulk fuel bill. The benefit amount depends on funding received from the U.S. Department of Health and Human Services, household poverty level, household main heating source, household location, if someone in the home is disabled, if a person in the home is 60 years of age or older, if there is a child in the home five years of age or younger, or if the household is enrolled in the Percentage of Income Payment Plan Plus (PIPP).
Who is eligible for HEAP?

Who is eligible for HEAP?

Ohioans with a household income at or below 175 percent of the federal poverty guidelines are eligible for the program.
How do I apply?

How do I apply?

Apply Online

Apply Online

To apply for HEAP visit:
energyhelp.ohio.gov
Phone Appointment

Phone Appointment

Call (567)-803-0010
or Click Here to schedule online.
Mail-in application

Mail-in application

Click to download the Energy Assistance Program application.
(English or Spanish)

Check status of your Energy Assistance Application Click Here

Who is eligible for HEAP?

Who is eligible for HEAP?

Ohioans with a household income at or below 175 percent of the federal poverty guidelines are eligible for the program.

For 2023-2024, the income levels are:
Size of Household Total Household Income 12 Months 30-Day Income Limit
1 $25,515.00 $2,097.12
2 $34,510.00 $2,836.43
3 $43,505.00 $3,575.75
4 $52,500.00 $4,315.07
5 $61,495.00 $5,054.38
6 $70,490.00 $5,793.70
7 $79,485.00 $6,533.01
8 $88,480.00 $7,272.32

For households with more than eight (8) members, add $8,995 for each additional member.

A household applying for HEAP must report total gross household income for the past 30 days (12 months preferred) for all members, except wage or salary income earned by dependent minors under 18 years old. Both homeowners and renters are eligible for assistance.

Documentation Needed to Apply

Documentation Needed to Apply

When you apply, you will need to complete the Energy Assistance Application
(English or Spanish) and submit copies of the following documents:

  • Current Gas bill and/or account numbers
  • Social Security numbers for all household members
  • Proof of U.S. Citizenship for all household members‐ Birth Certificate, Baptismal records (must show location and date of birth), U. S. Passport, Voter registration card, Military Service Record, Verified Citizenship for OWF Program, Indian Census Record.
  • Proof of Legal Resident/Qualified Alien‐ Naturalization Papers/ Certification of Citizenship, INS ID Card, Alien Registration Cards/ Re‐entry permits, Permanent Visa, INS Form.
  • Proof of Income for the entire household for the past 30 days for all income types, except Self-employment and Seasonal income. Self-employed and seasonal households must provide 12 months of documents.
  • Those applying on an applicant’s behalf. Current notarized letter is required for individuals’ applying on applicant’s behalf.


  • All documentation is required each time you apply for services. Failure to submit required documentation could delay processing times.