Summer Crisis Program (SCP)

Summer Crisis Program (SCP)

The Home Energy Assistance Summer Crisis Program provides a one-time benefit to eligible Lucas County residents with cooling assistance during the summer months.

The program runs from July 1 to September 30.

The focus of the Summer Crisis Program (SCP) is to provide assistance to qualifying applicants with: electric utility bills (up to $500), a payment, or the purchase of an air conditioning unit and/or fan (if you have not received an air conditioner or fan within the last three years: 2017, 2018 and 2019) or combination benefit.
Who is eligible for SCP?

Who is eligible for SCP?

The 2021 SCP will provide eligible households with a one-time benefit to assist with electric utility bills, central air conditioning repairs, window air conditioning unit and/or fan purchases.

Households must have a gross income at or below 175% poverty guideline to qualify for assistance and must meet at least one additional eligibility criteria listed below:

  • Households with a household member who is either 60 years of age and older.
  • A household member with documented medical conditions verified by a Licensed Medical Professional who is qualified under Ohio State Law to write prescriptions. (Must present verified documentation from your physician or registered nurse practitioner. Documentation must state: "Due to a chronic illness, this patient would benefit from continued electric service and/or air conditioning.") Download Form.
  • A household member that was diagnosed with COVID-19 in the last 12 months.
  • A household members electric utility has a disconnect notice, has been shut off, or new electric service is being established for the household.
  • A household member who is enrolling in the Percentage of Income Payment Plan Plus (PIPP) are eligible for assistance towards their default PIPP payment, or first PIPP payment.
  • PIPP PLUS customers are eligible for assistance towards their default PIPP payment, first PIPP payment, central air conditioning repairs. PIPP PLUS customers may receive an air conditioning unit and/or fan, if they are current with PIPP Plus installments.
  • How do I apply?

    How do I apply?

    Phone Appointment

    Phone Appointment

    Call (567)-803-0010
    or Click Here to schedule online.
    For Emergency Same-Day Appointment

    For Emergency Same-Day Appointment

    Call (567)-803-0017
    or Click Here to schedule online.

    Our Emergency phone lines are open Wednesday & Thursday 8:00 am to 11:00 am to receive an emergency same-day appointment.
    Apply Online

    Apply Online

    To apply for HEAP visit:
    energyhelp.ohio.gov
    Who is eligible for SCP?

    Who is eligible for SCP?

    Ohioans must have a gross income at or below 175 percent of the federal poverty guidelines are eligible for the program.

    For 2021-2022, the income levels are:
    Size of Household Total Household Income 12 Months 30-Day Income Limit
    1 $22,540 $1,878.33
    2 $30,430 $2,540.42
    3 $38,430 $3,202.50
    4 $46,375 $3,864.58
    5 $54,320 $4,526.67
    6 $62,265 $5,188.75
    7 $70,210 $5,850.83
    8 $78,155 $6,512.92
    For households with more than eight (8) members, add $7,840 for each additional member. A household applying for HEAP and Winter Crisis Program must report total gross household income for the past 30 days (12 months preferred) for all members, except wage or salary income earned by dependent minors under 18 years old. Both homeowners and renters are eligible for assistance.
    Documentation Needed to Apply

    Documentation Needed to Apply

    When you apply, you will need to complete the Energy Assistance Application
    (English or Spanish) and submit copies of the following documents:

  • Current Gas bill and/or account numbers
  • Social Security numbers for all household members
  • Proof of U.S. Citizenship for all household members‐ Birth Certificate, Baptismal records (must show location and date of birth), U. S. Passport, Voter registration card, Military Service Record, Verified Citizenship for OWF Program, Indian Census Record.
  • Proof of Legal Resident/Qualified Alien‐ Naturalization Papers/ Certification of Citizenship, INS ID Card, Alien Registration Cards/ Re‐entry permits, Permanent Visa, INS Form.
  • Proof of Income for the entire household for the past 30 days for all income types, except Self-employment and Seasonal income. Self-employed and seasonal households must provide 12 months of documents.
  • Those applying on an applicant’s behalf. Current notarized letter is required for individuals’ applying on applicant’s behalf.


  • All documentation is required each time you apply for services. Failure to submit required documentation could delay processing times.
    Additional Resources

    Additional Resources

    Moving?
    Contact Columbia Gas to transfer gas services; or Contact Toledo Edison to transfer electric services.

    Questions, concerns or complaints regarding your utility bill?
    Contact your Public Utility Commission of Ohio.

    For statewide legal representative in matters related to electric, natural gas, telephone, and water services, visit The Office of the Ohio Consumers' Council.